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Heating System Frequently Asked Questions

Heating FAQ’s

Simple Things to Try Before Calling Tangora Technologies Inc.

You can always count on Tangora Technologies Inc. for help and service. But here are a few simple things to try before scheduling a technician visit to your home:

Gas Furnace Equipment Checklist

1. Check to make sure that your thermostat is set in the "heat" position.

2. Make sure that the temperature setting on the thermostat is set above (or higher than) the indoor temperature showing on the thermostat.

3. Ensure that there is power to the furnace. Try turning the fan to "ON" using the fan switch on the thermostat to test for power to furnace.

4. Check the circuit breakers at the electrical panel.

5. Check the SSU switch (it looks like a light switch on a gray box located at the furnace) to be sure it is in the "ON" position.

6. Check to ensure the furnace filter is not in need of replacement. All one-inch thick furnace filters should be replaced monthly. Wider two-inch thick and other high-capacity pleated filters can most likely be changed every other month or just six times per year.

7. If the system is running but you have not changed your filter, the filter needs to be replaced.

8. Check all return air grilles to make sure they are not blocked by furniture. Check all supply air registers to make sure they are open and blowing air. (The return air grilles are normally located on your walls and are wide and flat).

If these checklists do not solve your problem, contact your Tangora Technologies Inc at 518-478-9513 for service or email heather@tangoratechnologies.com .




Carbon Monoxide Emergencies

Carbon Monoxide or commonly referred to as CO, is known as the silent killer. It is caused typically by pour combustion from a fuel oil, propane or natural gas heating or hot water system. It can strike new or old appliances at any time, ranging from plugged vents or chimneys, low gas pressure, malfunctioning burner parts, or plugged air intakes simply due to a bees nest. We wanted to express our concern for you and the importance of why you should have at least one operational CO in your premises. NYS code requires, for each residential dwelling, one CO detector per floor. Not only do we provide Preventative Maintenance Agreements (PMA's) for all brands of heating and hot water systems but, we provide basic battery style CO detectors and hard wired low or high voltage CO detectors that integrate into new or existing alarm systems. Call us today if you have any questions or concerns. We are here to help and provide excellent service for you. Contact Heather to schedule an onsite appointment to have CO detector installed. It could save your life! Heather@tangoratechnologies.com.

What the Numbers Mean

Reading of 9 PPM or less:

  • Inform the occupants that our investigation did not detect any elevated level of CO at this time.
  • Recommend occupants check their CO detector per manufacturer recommendations.
  • Attempt to reset detector.
  • Inform occupants that if detector activates again to call 911.

Reading of more than 9PPM, but less than 100 PPM:

  • Any reading equal to or greater than 9 PPM will be considered above normal reading.
  • Occupants will be informed that we have detected a potentially dangerous level of CO.
  • Recommend that all persons leave the premises and to set up ventilation. Gas powered ventilation fan will not be used.
  • If it is determined that an appliance is malfunctioning and thereby producing CO, it will be shut down and ventilation will begin.
  • Once the premise has been reduced to a safe level of CO, the premises may be occupied-at the discretion of the occupant.
  • Attempt to reset the detector.
  • The occupants will be informed of the actions taken and recommendations for correction.
  • Inform occupants that if the detector activates again to call 911.

Reading of 100 PPM or greater:

  • Any reading of 100 PPM or greater inform the occupants that we have detected a potentially lethal level of CO.
  • Order the occupants to leave the premises immediately and to get up ventilation. Gas powered ventilation fan will not be used.
  • If it is determined that an appliance is malfunctioning and thereby producing CO, it will be shut down and ventilation will begin.
  • Once the premises have been reduced to a safe level of CO, the premises may be occupied at the discretion of the occupant.
  • An attempt will be made to reset the detector.
  • The occupants will be informed of the actions taken and recommendations for correction.
  • Inform occupants that if detector activates again call 911 if reset has occurred.




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